Terms of service

Platform terms.

Last updated: September 2026

1. Acceptance

By accessing or using the Acuspire platform, you agree to these terms. If you do not agree, do not use the platform.

2. Accounts

You are responsible for safeguarding your account credentials. You must provide accurate information and notify us of unauthorized use immediately.

3. Acceptable use

You may not (a) post discriminatory, illegal, or misleading content; (b) upload malicious code; (c) misuse candidate data outside the hiring workflow; or (d) attempt to circumvent security controls.

4. Candidate content

Candidates retain ownership of content they submit. By submitting, candidates grant Acuspire and the hiring organization a limited licence to use that content for the hiring workflow.

5. Intellectual property

The Acuspire platform, including Polaris and Acuspire Connect, is the property of Acuspire, Inc. You may not copy, reverse-engineer, or resell the platform.

6. Fees & billing

Paid tiers are billed monthly or annually per the order form. Fees are non-refundable except where required by law.

7. Termination

Either party may terminate with notice per the order form. Acuspire may suspend accounts for material breach.

8. Disclaimer & liability

The platform is provided "as is." Acuspire's aggregate liability is limited to fees paid in the prior 12 months. We are not liable for hiring decisions made by customers using the platform.

9. Governing law

These terms are governed by the laws of the Province of Alberta, Canada.

10. Contact

[email protected]