Security

How is information protected?

Secure Data Storage

Data is stored on Acuspire's private servers in a Canadian data centre, with daily backups. Security clearance is required for any Acuspire staff with data center access.

SSL/SSO Protection

Personal information is accessed through the web browser interface over an SSL-secured connection through an authenticated session (SSO or email/password login).

System Scans and Pen-Tests

Systems contain a mix of realtime protection and daily scanning mechanisms. Security tests are conducted on a routine basis to identify potential weaknesses.

What controls & processes are in place?

Acuspire Shield

DNS-level firewall - Blocks DDOS attacks, bot attacks and brute force hack attempts on the web application.
SSL-encrypted connections for all web-based connections and data in transit.
Security Groups - non-HTTP/HTTPS ensure that access to servers is restricted to traffic within Acuspire
DKIM records, SPF records, DNS-validated domain and restricted API keys ensure that only Acuspire servers are able to send email on behalf of Acuspire Enterprise clients.

Integrated Threat Protection

Server-level instant protection against cyber attacks and zero day exploits, powered by machine learning. Real-time analysis of scripts to recognize dangerous execution flows. Immediately stops malicious scripts from being executed. Core system software is patched automatically in real-time as security updates are released.
Fake and malicious email addresses filtered immediately at registration, stopping entry.
Role-based and credential-based data access checks within the Acuspire system.
Data access is restricted to users that own their data (account settings, messages, etc) or shared within the organization.

Email Notifications and Messaging

Acuspire has achieved the following:

%

Deliverability Rate

%

Bounce Rate

%

Complaint Rate

"Excellent"

Sender Reputation Score

Bug Bounty Program

We encourage responsible disclosure of bug reports.

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