Acuspire Connect · for outplacement firms

Be the outplacement firm that answers.

Acuspire Connect puts a real person in front of every participant within minutes, then books them with the right coach.Someone just lost their job. The last thing they'll do today is fill in a form and wait for a reply.

Book a live demo Compare it to what you use now
The problem

Too many participants never reply to the welcome email. Fix that on day one.

An employer pays you for every person on the list.

Then this happens:

  • HR hands over a list of names and emails.
  • You send a welcome email. It lands next to the termination letter.
  • Many never reply.
  • The ones who do wait days for a first call.
  • Reschedules eat your coordinator's week.
  • At renewal, the employer asks, "What did we get?" You open a spreadsheet.

The first days after a layoff are when people decide whether to engage. Most firms spend them waiting for an email reply.

The fix

The fix: a front door with a human behind it

One link. No download. No account. No password.

  • The participant clicks the link.
  • They answer a few short pre-call questions.
  • They're talking to a real person on your team within minutes.
  • That person books them with the right coach before the call ends.

That's activation, done on day one, while the employer is still in the building.

Before and after

Before and after

What the participant feels

Contact form Email Phone line Zoom + Calendly Acuspire Connect
Time to a human 1 to 3 days 1 to 3 days Voicemail or hold Next open slot, days out Minutes
Setup required None None None Download, account, link hunt None. Runs in the browser.
Do they know where they stand? No No No No Live queue position and wait estimate
Matched to the right coach Manual Manual Manual Whoever has a slot Ranked by fit to their goal
Rescheduling Email tag Email tag Phone tag New link, new invite Self-serve. Calendar updates itself.
If the call drops n/a n/a Call back, start over Find the link again One click to rejoin. Nothing lost.
Repeats their story Every time Every time Every time Every time Never. The coach has their answers.

What your firm gets

The old stack Acuspire Connect
Proof of delivery "We sent the invite." Minutes two people were actually in the room, per session.
Coaching hours used A guess Measured to the minute, exportable to Excel.
Session documentation Whatever the coach remembers A write-up prompted at the end of every call.
Coach quality Anecdotes A rating on every session. Low scores flagged the same day.
Outcome evidence A testimonial Confidence before versus after, matched per participant.
Coordinator workload Inbox triage and phone tag Participants book, move, and cancel themselves.
Live visibility None One board: who's waiting, who's in session, who's running over.
How it works

How it works

01
Send one link

It goes in the employer's exit package. That's the whole rollout.

02
Activate live

Your intake consultant picks up the next person in the queue, with their answers already on screen.

03
Match and book

The participant sees coaches ranked by fit to their goal and picks a time from a 90-day calendar.

04
Meet in the browser

Video, audio-only, screen share for résumé and LinkedIn reviews, and chat with clickable links.

05
Document and measure

The coach writes up the session and the participant answers a short survey. Both attach to the session automatically.

06
Show the employer

Export delivered sessions, minutes, ratings, and confidence change. Hand it over at renewal.

What's included

What's in the box

For participants
  • Live queue with position and wait estimate
  • "Book for later" if they'd rather not wait
  • Coach directory ranked by goal fit, with a month-view calendar
  • One manage page to move, cancel, or switch coach
  • Calendar invites that update in place in Outlook and Google
  • Reminder emails with one-click sign-in
  • English and French
For coaches
  • Drag-to-edit weekly availability with date overrides
  • 45-minute sessions with an automatic 15-minute break after each
  • The participant's goals and answers before every call
  • "Book next session" from inside the call
  • Prompted session write-up when the call ends
For your operations lead
  • Live operations board: queue, wait times, sessions in progress, sessions running over
  • A profile and reporting tab for every coach
  • A profile for every participant: sessions, ratings, answers
  • Delivered-minute reports, exportable to CSV and Excel
  • Low-rating alerts and coach standing bands
  • Double-booking blocked at the database level
One platform instead of five

The value, stacked

Count what this replaces:

  • A scheduling tool
  • A video licence
  • A survey tool
  • A reporting spreadsheet
  • A coordinator's inbox
  • The "did that session actually happen?" conversation

What it adds:

  • Day-one activation with a live human
  • Delivery evidence an employer can audit
  • A before-and-after outcome number for every participant
  • A coach roster managed on data
Your next proposal

Stop telling employers your coaching works. Show them, to the minute.

Every outplacement proposal says "personalized coaching" and "high engagement."

Yours can say:

  • "Participants speak to a person within minutes of receiving the link."
  • "You'll receive a record of every session delivered, to the minute."
  • "We measure each participant's confidence before and after, and we show you the change."

Three sentences your competitors can't write.

FAQ

Questions we get

Zoom gives you a room. Everything around the room is still on your team: greeting the participant, matching the coach, moving the appointment, timing the session, collecting the survey, and building the report. Acuspire Connect does all of that, and the video too.

There's nothing to install and no account to create. If they can open an email, they can be on a call. Audio-only is one click.

They set their hours once, on a drag-and-drop week view. Bookings, breaks, reminders, and invites run themselves.

Then every participant matters more. One cohort that activates on day one is the case study that sells the next one.

No. Keep your résumé builders and job boards. This is the human delivery layer and the proof layer.

That's your call. The organization that procures Acuspire Connect decides how sessions are accounted for: it can accrue billing reports for the sessions provided, or have them provided free of charge.
Work with us

Got a cohort coming up?

Run your next cohort on Acuspire Connect.

  • One cohort, run as a pilot
  • Branded to your firm
  • We configure the intake questions and coach roster with you
  • Delivery report handed to you at the end, ready for your employer client

We'll run a real session end to end, then show you the report it produced.

See for yourself what it's like to be the firm that answers.

Book a live demo

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